CONSIDER ADDITIONAL SERVICES
Pre cleaning inspection
At this step ProTouch technician will walk through your home and inform you on what exactly is going to take place during the cleaning. Make sure to point out any areas of concern.
Pre-spray and spot treatment.
On average every customer we service has stains that require special attention. Our technicians determine which spotting agent will best treat the stains.
Steam cleaning and rinse.
To obtain maximum cleaning results our technician will check the system settings such as pressures and temperatures to ensure that your Virginia Beach carpet cleaning is done at peak equipment performance.
Post spot treatment.
Sometimes certain areas may need additional spot treatment.
Apply protector and/or protector.
Applying protector or deodorizer is optional for each customer at an additional charge; however, this step is recommended by the carpet manufacturer.
At the request of the customer, we can place a high speed commercial blower to help speed the drying process.
Upon the completion of Virginia Beach carpet cleaning, a final walk through is done to make sure we reached the best result possible.
BEFORE/AFTER VIRGINIA BEACH VA CARPET CLEANING
Remove all small items such as boxes, magazines, shoes, bags etc. in the areas you are going to clean
If possible, keep pets and children away from the cleaning area
If possible, Prevacuum the areas that need cleaning
Be careful walking from carpet to hard surfaces. Floors can be slippery
Try to keep pets and children off the carpet for at least 4 hours
Do not vacuum the carpet earlier than 24 hours after the cleaning
Here, at ProTouch, we provide professional truck mounted carpet cleaning. This is the most effective and manufacture recommended method of cleaning.
In low-traffic areas, carpets can go 8 to 12 months between cleanings, but high-traffic areas may need professional cleaning on a quarterly basis. Households with pets, smokers, children, and a good amount of foot traffic should have professional carpet cleaning Virginia Beach Va service 3 to 4 times a year.
Usually, drying takes anywhere between 3-5 hours, in rare cases might take 24 hours to completely dry, depending on the aforementioned variables. Using fans or open windows can accelerate the drying time.
We usually do not move heavy furniture, however, we will be glad to help you to move/slide some light pieces of furniture.
Scotchgard helps you in two very important ways. Firstly, this protective coating creates barrier around each fiber which resists moisture and physical wear of the carpet. Secondly, when you have a spill, it gives you a time window to get it cleaned up before it gets permanent.
Yes, we can! We offer several solutions for pet problems. First we offer a hospital grade sanitizer to kill germs and bacteria in the carpet and upholstery fibers. For odor we provide a product with natural odor eliminators. Rather than masking unwanted odors, our product goes into the source and destroy it.
We accept cash, check, and major credit cards. There is 3% processing charge when using cards.
It is not necessary for you to be home while your carpet is cleaned. In order to provide the best possible service, we recommend that someone be home before we begin cleaning to discuss any specific areas of concern.
As mentioned earlier, most major carpet manufacturers now recommend hot water extraction (steam cleaning) as the preferred method. Like the laundering of your clothing, steam cleaning is highly effective in removing soil and other contaminants from your carpet. To most people “dry cleaning” means cleaning without water. The fact is that most carpet cleaning advertised as “dry” cleaning actually uses anywhere from a little to a lot of water! That’s because most of the soil in your carpet is water soluble.
If you have light colored carpet, you may have experienced these dark lines that appear on the carpet. This soiling is called filtration soiling because it comes from air passing through the carpet as it is attempting to get through the crack between the carpet and the baseboard or under a closed door. As the air passes through the edge of the carpet pile, this microscopic soiling is deposited there. This occurs over a significant period of time and is not noticed until a build up has occurred.