You can sit on that dirty tile floor and scrub all day, but no matter how long you spend mopping and scrubbing, you’ll only be half finished; the floor will never be clean until you get a good grout cleaning job done on the grout joints. Grout cleaning is the toughest part of cleaning any tile floor, whether you have Mexican tile, slate, ceramic, travertine, granite, porcelain, or terrazzo getting that grout clean, this is because the dirt in there is usually untouched by mops and household scrubber vacuums.

Protouch Cleaning Services, Carpet Cleaning, Virginia Beach, VA


  • Maintaining appearance of tile floors and grout. It is very important to have tile and grout routinely clean by professional technicians to maintain the appearance of the tile floor. Maintenance can be in the form of basic tile and grout cleaning or deep cleaning of the flooring.

  • Protecting of investments. Professional tile and grout cleaning maximized investments and prolong the life of tile floor.


  • Pre-Cleaning Inspection. During this step, we evaluate the condition of your floor and note cosmetic deficiencies. The most common are cracked tiles, missing grout, dark spots, bubbled grout, discolorations, etc that most often do not show up until the cleaning is completed.

  • Choosing the best treatment for the particular tiles. To begin the tile cleaning process, our experts will pre-treat the tiles with a proper cleaning agent for that particular tile. This treatment emulsifies the oils and greases on the tiled floor to prepare it for cleaning and extraction.

  • Additional work. Scrub heavy soiled parts using a nylon tile brush to break up stubborn substances and force them to release from tile and grout.

  • Steam cleaning. ProTouch then uses a turbo hard surface tool that is attached to our truck mounted extractor and extracts the dirt, grease, and other dirt particles back to our truck. During the cleaning, tile and grout are completely rinsed to remove any unwanted solution.


We use “hot water extraction” method, also known as “steam cleaning” This process is used by 96% of all carpet cleaning companies across the country. Most major carpet manufacturers recommend hot water extraction as the preferred method of cleaning.

In low-traffic areas, carpets can go 8 to 12 months between cleanings, but high-traffic areas may need to be professionally cleaned on a quarterly basis. Households with pets, smokers, children, and a good amount of foot traffic should have their carpets professionally cleaned two to four times each year.

Usually, it takes anywhere between 3-5 hours, in rare cases might take 24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time.

We do not move heavy furniture, however, we can move/slide some light pieces of furniture if needed.

Scotchgard helps you in two very important ways. When this protective coating is applied to the carpet fibers, it puts a protective barrier around each fiber. This protective barrier resists moisture. When you do have a spill, it gives you a window of time to get it cleaned up. Scotchgarding also helps reduce the wear and tear of your carpet.

Yes we can! We offer several solutions for pet problems. First we offer a hospital grade sanitizer to kill germs and bacteria in the carpet and upholstery fibers. For odor we provide a product whose natural odor eliminators use the power of nature and molecular science to get rid of organic and inorganic odors. Rather than masking unwanted odors, our product goes to the source to destroy the odor. More importantly it uses no toxins, so they safe to use around people and pets.

We accept cash, check, and major credit cards. There is 3% charge of your total for using cards.

It is not necessary that you be home while your carpet is cleaned because we are thoroughly trained professionals whom you can trust. In order to provide the best possible service, we recommend that someone be home before we begin cleaning to discuss any specific areas of concern regarding the care and cleaning of your carpet.

As mentioned earlier, most major carpet manufacturers now recommend hot water extraction (steam cleaning) as the preferred method. Like the laundering of your clothing, steam cleaning is highly effective in removing soil and other contaminants from your carpet. It is one of five carpet cleaning processes that are officially recognized as an industry standard.
To most people “dry cleaning” means cleaning without water. The fact is that most carpet cleaning advertised as “dry” cleaning actually uses anywhere from a little to a lot of water! That’s because most of the soil in your carpet is water soluble. For the most part that means better results with a wet cleaning process.

If you have light colored carpet, you may have experienced these dark lines that appear on the carpet. This soiling is called filtration soiling because it comes from air passing through the carpet as it is attempting to get through the crack between the carpet and the baseboard or under a closed door. As the air passes through the edge of the carpet pile, this microscopic soiling is deposited there (hence the term filtration soiling). This occurs over a significant period of time and is not noticed until a build up has occurred.
This type of soiling is difficult to remove because the soil particles are so fine that they penetrate deep into the carpet pile, sometimes into the backing of the carpet. Can it be removed? Sometimes. With special products, time and effort, reasonable results can sometimes be achieved. To help prevent filtration soiling, vacuum and wipe the edges of the carpeting on a regular basis.